Client References

I am writing this letter to you to let you know how happy we are with your services.

From prospect tracking to sold customer follow up and reputation management for all 5 of our stores; we are finally get it done every day! ProResponse is very easy to use and we are extremely pleased with the results.”

— Charlie Power, VP of Variable Operations

ProResponse has had a very positive impact on our sales, our be-backs and our customer satisfaction. My sales reps use it because it works and because my managers can easily see who is and who isn’t following up. Opportunities don’t fall through the cracks. If you don’t inspect, you can’t expect!

I would recommend ProResponse to anyone who needs a consistent, professional system for following up every prospect and every customer, every time. Or, if you just want to beat the pants off of the competition!!!

–Michael Regan, President

I am taking a few minutes to do something I rarely do: write a letter of recommendation. We signed up with ProResponse almost a year ago, and it showed immediate, positive results.

You staff is great and they waste no time addressing my questions and needs. One of the strongest assets of the system is it has created no extra work for the sales staff. They simply log their customers and you guys do all of the work. This is the only system we have ever had, that the sales people have followed through with 100%. They love it!

–Scott Miller, Sales Manager

I am writing because I wanted to thank you and let you know how ProResponse has made a positive impact to our follow up system. ProResponse’s follow-up service is a great way to keep our name in front of potential customer and customers that we have sold. Not only that, but our managers can also go to ProResponse’s web-site any time and look at sales percentage and ratios. It is in invaluable tool. I would highly recommend ProResponse to all RV dealerships. Keep up the good work!

–Tim Crawford, General Sales Manager

“The ProResponse staff provides the absolute best customer service I’ve ever experienced! They respond professionally and pleasantly to every request and anticipate what we need to maximize our efforts. We look forward to many more years of success with ProResponse on our team!”
— Cameron West, Operations Manager,
Berglund Chevy, Roanoke, Virginia

“We have set record months in sales and couldn’t have done it without you!…An additional benefit is the ability to synchronize ProResponse’s services with our call sourcing and our e-mail and Internet leads, which further streamlines our follow-up process. No customer falls through the cracks!” — — David Skogebo, Owner,
World Wide RV

“New car sales are up 21% over 1998. We were the #1 Certified Used Dealer in Central Atlantic Toyota for 1996, 1997, 1998. Year to date, 1999, we currently rank number 4 for the entire United States. ProResponse has been an integral part of our success formula.”
— Jeffrey A. Abel, Jr., President,
Miller Toyota, Manassas, VA

“ProResponse is, without a doubt, the best investment I ever made… I would recommend ProResponse to anyone who is NOT my competitor.”
— Mike Rocchi, General Manager,
Faulkner Mazda, Philadelphia, PA

“From the standpoint of a busy general manager, I am certain I wouldn’t want to do business without a CRM solution in place, and ProResponse IS that solution… In fact, we sold over 300 cars in the last month alone! With the help of ProResponse we’ve grown to 43rd largest GM Certified Dealer in country and 6th in the Northeast region. We also earned our GM Mark of Excellence.”
— Alex Hafer, General Manager,
Koons Chevrolet, White Marsh, MD

“CATD is pleased to announce the endorsement of PRORESPONSE… The ProResponse system is one of the most comprehensive and unique of its kind offering customer tracking, sales analysis and marketing functions…We feel you will be impressed with their ability to integrate with your dealership’s sales systems, increase customer satisfaction and increase sales…we encourage you to learn more about the many tangible benefits this system has to offer.”
— Jeff Muchmore, Retail Dealer Development Manager,
Central Atlantic Toyota Distributors, Glen Burnie, MD