ProResponse Privacy Policy
Online Privacy Policy for ProResponse-branded Websites
Scope of this Policy
• This Privacy Policy generally applies to Websites that are specifically identified as belonging to the ProResponse (“ProResponse-branded Websites”), including this corporate Website, www.ProResponse.com. This Privacy policy also applies to ProResponse-branded Websites for particular ProResponse consumer technologies. Please note that those sites may also post their own privacy policies to describe information practices specific to their products and services.
• We provide integrated technologies and services to our business customers. This Privacy Policy applies only to personally identifiable information we collect on our own behalf; it does not apply to information we collect on behalf of our business clients.
• ProResponse Websites may display links to Websites controlled by other companies or organizations. Please be aware that ProResponse is not responsible for the privacy practices of those other parties or the content or operation of their Websites.
Collection of Information from ProResponse Websites
Anonymous information
We monitor site traffic for administrative purposes—for example, to ensure smooth site traffic flow or to assess what pages on our sites are visited the most and by visitors from which countries or Internet Service Provider (ISP) domains. to do this, our Web servers aggregate the anonymous information that your browser automatically transmits anytime you are on the Web.Personally identifiable information collected:
On ProResponse-branded Websites, we collect personally identifiable information when you choose to provide it to us, such as when you register to use a particular ProResponse consumer technology, submit an employment application, register for one of our services, register to receive informational product materials about our products and services or to send us a comment by email. The types of information we may collect include contact information (such as name, address, email address, customer information and phone number), billing information, employment information and user account information as well as information about your interest in ProResponse products, programs, and services.
Disclosures for legal reasons
We may disclose individual information to comply with legal process, such as a subpoena or court order; to verify or enforce compliance with the policies governing our Website and applicable laws; to protect against misuse or unauthorized use of our Website; to protect, enforce, or defend our legal rights or property; or to protect the safety, rights, or property of our users.
Changes in ownership
ProResponse may decide to sell, buy, merge, or reorganize businesses to further strategic or business interests. Where a transaction of this kind involves disclosing personal information to prospective or actual purchasers, our practice is to seek appropriate protections consistent with our privacy policy.
California Privacy Rights
• If you are a California resident, the California Consumer Privacy Act (CCPA) provides you with certain rights concerning your personal information, including the right to know how and for what purpose businesses collect it, the right to access your data, the right to opt-out of it being sold to third parties and, subject to certain exclusions for legitimate business purposes, the right to have it deleted. If you have further inquiries about your information under the CCPA or wish to opt-out, please contact us as specified below under How To Contact Us.
Collection of information by third-party sites and sponsors
We sometimes may offer content such as, promotions, products and services that are sponsored by or co-branded with identified third parties. By virtue of these relationships, the third parties may obtain personally identifiable information that visitors voluntarily submit to participate in the offering. We have n•control over these third parties’ use of this information.
Use of Your Personal Information
We collect and use your personal information to operate our website(s) and deliver the services you have requested. We may also use your personally identifiable information to inform you of other products or services available from us or our affiliates. We may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered.
We do not sell, rent or lease our customer lists to third parties. We may share data with trusted partners to help perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to us, and they are required to maintain the confidentiality of your information.
We may keep track of the websites and pages our users visit within our website, in order to determine what services or products are the most popular. This data is used to deliver customized content and advertising within our website to customers whose behavior indicates that they are interested in a particular subject area.
We will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on our company or the website; (b) protect and defend the rights or property of our company; and, (c) act under exigent circumstances to protect the personal safety of users of our website, or the public.
Use of Cookies
Our website may use “cookies” to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.
One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalize our pages, or register with our website or services, a cookie helps us to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as shipping addresses and so on. When you return to our website, the information you previously provided can be retrieved, so you can easily use our features that you customized.
You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of our services or websites you visit.
Children Under Thirteen
We do not knowingly collect personally identifiable information from children under the age of thirteen. If you are under the age of thirteen, you must ask your parent or guardian for permission to use this website.
Opt-Out & Unsubscribe
We respect your privacy and give you an opportunity to opt-out of receiving announcements of certain information. Users may opt-out of receiving any or all communications from us by contacting us.
Your access To And Control Over Information:
You may opt out of any future contact from us at any time. You can do the following at any time by contacting us via the email address or phone number given on our website:
- See what data we have about you, if any.
- Change and/or correct any data we have about you.
- Have us delete any data we have about you.
- Express any concern you have about our use of your data.
Data Security
We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline. Wherever we collect sensitive information, that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a closed lock icon at the bottom of your web browser, or looking for “https” at the beginning of the address of the web page. While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment. If you feel that we are not abiding by this privacy policy, you should contact us immediately.
Changes to this Privacy Policy
If we make any material change to this Privacy Policy, we will provide notice on this page.
How to Contact Us
• ProResponse
• 8254 Northview Ct
• Laurel, MD 20707-5881
• Phone: 800.608.7887
• Fax: 800.201.7434
• Email: customerservice@ProResponse.com
Changes To This Statement
We will occasionally update this Statement of Privacy to reflect company and customer feedback. We encourage you to periodically review this Statement to be informed of how we are protecting your information.
Privacy Policy last updated 04/01/2020
Sales and Marketing
8254 Northview Court
Laurel, MD 20707-5881
Voice: (800) 608-7887
Customer Service
ProResponse, Inc.
1414 W Broadway Rd Ste 127
Tempe, AZ 85282-1121
Voice: (800) 608-7887
Fax: (800) 201-7434
