The Nuts and Bolts of CRM

Best Practices for the Implementation of Customer Relationship Management If you’re looking to transform customer interactions and boost business efficiency, the implementation of customer relationship management (CRM) is key. This guide will walk you through the...

Alphabet Soup into Sales?

CRM, BDC, SEO, DMS, ILM….When will someone turn this confusing alphabet soup into sales? Last year, I was in Orlando, Florida playing golf at the renowned Celebration Golf Club. The club starter paired me up with a nice, British gentleman who just happened to be on a...